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Microsoft Guided Tours
Watch this interactive tour of MS Dynamics 365 Contact Center for a step-by step look at how Dynamics 365 enabled a modern outdoor apparel company to deliver frictionless experiences across channels, reduce call volume and hold times with intelligent chatbots and voicebots, and empower agents to deliver great service where a human touch is required. With a single view of truth across data and support channels, your contact center leaders will gain powerful insights that help drive efficiency at scale and reduce unnecessary costs. Reach out to to begin reimagining your customer service operations.
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Microsoft Guided Tours are interactive experiences designed to help users navigate and understand various Microsoft applications. They provide step-by-step guidance, allowing users to reimagine their workflow and enhance their productivity.
What browsers support Microsoft Guided Tours?
To access Microsoft Guided Tours, users should ensure they are using a supported browser. The latest versions of Chrome (42+), Edge (14+), and Firefox (39+) are recommended for optimal performance.
How do I enable Microsoft Guided Tours?
To enable Microsoft Guided Tours, make sure that JavaScript is activated in your browser settings. If you encounter issues, check that you are using an updated version of a supported browser.
Microsoft Guided Tours
published by COR Concepts
COR Concepts provides Information Governance, Records Management and Enterprise Content Management (ECM) consulting and training services. The company is built on the belief that any Information, Records or Document Management initiative should be designed to extract the maximum business benefit for the organization.
We bring together Compliance, Risk Management and Operational information requirements in a way that delivers benefits to each one of these diverse business units. Our approach is to use an array of industry standards and best practice methodologies to ensure that each implementation will stand the test of time.
We see information governance and records management as an integral part of any Enterprise Content Management implementation and focus on building a solid platform including a records management policy, records management procedures, file plans and a solid change management infrastructure. Building and implementing governance structures is becoming essential for success and we design structures to ensure that all governance aspects are included.