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Microsoft Guided Tours
Watch this interactive tour of MS Dynamics 365 Contact Center for a step-by step look at how Dynamics 365 enabled a modern outdoor apparel company to deliver frictionless experiences across channels, reduce call volume and hold times with intelligent chatbots and voicebots, and empower agents to deliver great service where a human touch is required. With a single view of truth across data and support channels, your contact center leaders will gain powerful insights that help drive efficiency at scale and reduce unnecessary costs. Reach out to to begin reimagining your customer service operations.
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Microsoft Guided Tours are interactive experiences designed to help users navigate and understand various Microsoft applications. They provide step-by-step guidance, allowing users to learn at their own pace and effectively utilize the features available to them.
What browsers are supported for Microsoft Guided Tours?
To ensure a smooth experience with Microsoft Guided Tours, it's recommended to use the latest version of supported browsers such as Chrome (version 42 and above), Edge (version 14 and above), or Firefox (version 39 and above).
What should I do if I encounter issues with Microsoft Guided Tours?
If you encounter issues while trying to access Microsoft Guided Tours, first check that you are using a supported browser and that it is updated to the latest version. If problems persist, consider clearing your browser cache or trying a different browser altogether.
Microsoft Guided Tours
published by COR Concepts
COR Concepts provides Information Governance, Records Management and Enterprise Content Management (ECM) consulting and training services. The company is built on the belief that any Information, Records or Document Management initiative should be designed to extract the maximum business benefit for the organization.
We bring together Compliance, Risk Management and Operational information requirements in a way that delivers benefits to each one of these diverse business units. Our approach is to use an array of industry standards and best practice methodologies to ensure that each implementation will stand the test of time.
We see information governance and records management as an integral part of any Enterprise Content Management implementation and focus on building a solid platform including a records management policy, records management procedures, file plans and a solid change management infrastructure. Building and implementing governance structures is becoming essential for success and we design structures to ensure that all governance aspects are included.
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