Head Start Homes expands affordable homeownership with Microsoft 365 Copilot | Microsoft Customer Stories
Staying focused on your organization's mission likely requires you to automate strenuous tasks. This customer story shows how Head Start Homes uses Microsoft 365 Copilot to reduce admin burdens, freeing the team to focus on its mission. Read the story to see how Copilot enhances productivity with real-world results. Reach out to COR Concepts to discuss how AI can amplify your impact.
How does Head Start Homes utilize Microsoft 365 Copilot?
Head Start Homes uses Microsoft 365 Copilot to draft content, enhance collaboration among their virtual team, facilitate hiring processes, and automate repetitive tasks. This integration has led to a reported productivity increase of 30% or more for the leadership team, allowing staff to focus more on client services and innovative solutions.
Who benefits from Head Start Homes' services?
Head Start Homes supports individuals facing economic, educational, and other barriers to homeownership, including First Nations Peoples, single mothers, people with disabilities, migrants, and refugees. The organization provides free assistance to help these clients prepare for mortgages and secure affordable housing.
What impact has Copilot had on client services?
The implementation of Microsoft 365 Copilot has allowed Head Start Homes to improve response times to client inquiries, streamline the search for information across platforms, and enhance overall client experience. By saving time on administrative tasks, staff can dedicate more resources to helping clients achieve their homeownership goals.

Head Start Homes expands affordable homeownership with Microsoft 365 Copilot | Microsoft Customer Stories
published by COR Concepts
COR Concepts provides Information Governance, Records Management and Enterprise Content Management (ECM) consulting and training services. The company is built on the belief that any Information, Records or Document Management initiative should be designed to extract the maximum business benefit for the organization.
We bring together Compliance, Risk Management and Operational information requirements in a way that delivers benefits to each one of these diverse business units. Our approach is to use an array of industry standards and best practice methodologies to ensure that each implementation will stand the test of time.
We see information governance and records management as an integral part of any Enterprise Content Management implementation and focus on building a solid platform including a records management policy, records management procedures, file plans and a solid change management infrastructure. Building and implementing governance structures is becoming essential for success and we design structures to ensure that all governance aspects are included.