Orkla Food Ingredients' Dynamics 365 transformation is a sweet upgrade | Microsoft Customer Stories
Modern manufacturers need agility and precision to keep pace with evolving customer needs. This customer story spotlights how Orkla Food Ingredients achieved both by transitioning to Dynamics 365 Finance and Supply Chain Management. Read how Orkla used Dynamics 365 to improve planning, unify financial data, and enhance decision-making across its organization. Contact COR Concepts to explore how Dynamics 365 can help transform your operations.
What challenges did Orkla Food Ingredients face before Dynamics 365?
Orkla Food Ingredients faced a scattered IT landscape due to its multi-local business model, which resulted in several disparate ERP systems. This fragmentation hindered efficient collaboration and cross-selling, as product information was primarily shared through Excel sheets. Warehouse operations were also siloed, making it difficult to manage inbound and outbound processes effectively, leading to potential inventory shortages and fulfillment delays.
How has Dynamics 365 improved warehouse operations at Orkla Food Ingredients?
The implementation of Dynamics 365 has significantly improved warehouse operations by streamlining inbound and outbound processes. For example, KåKå, one of OFI's brands, reported a 44% increase in efficiency, going from 38 lines picked per hour to 56. The system has enhanced accuracy and trust in operations, allowing warehouse teams to handle over 450 lines and manually pick 7,000-9,000 kg in a single shift, while also speeding up the inbound process to three times faster.
What are the future plans for Dynamics 365 at Orkla Food Ingredients?
Orkla Food Ingredients plans to consolidate and harmonize all its business units on the Dynamics 365 platform, with 15 business units in nine European countries operational by the end of 2024. The company aims to manage five to six go-lives annually and is also looking to integrate third-party solutions for accounts payable automation and B2B e-commerce, enhancing collaboration and information sharing across its units.

Orkla Food Ingredients' Dynamics 365 transformation is a sweet upgrade | Microsoft Customer Stories
published by COR Concepts
COR Concepts provides Information Governance, Records Management and Enterprise Content Management (ECM) consulting and training services. The company is built on the belief that any Information, Records or Document Management initiative should be designed to extract the maximum business benefit for the organization.
We bring together Compliance, Risk Management and Operational information requirements in a way that delivers benefits to each one of these diverse business units. Our approach is to use an array of industry standards and best practice methodologies to ensure that each implementation will stand the test of time.
We see information governance and records management as an integral part of any Enterprise Content Management implementation and focus on building a solid platform including a records management policy, records management procedures, file plans and a solid change management infrastructure. Building and implementing governance structures is becoming essential for success and we design structures to ensure that all governance aspects are included.