2026 will prove whether AI checkout is here to stay
This Modern Retail article examines whether AI-powered checkout can move beyond experimentation and become a lasting part of retail operations. It highlights the balance between innovation, trust, and customer experience. Connect with COR Concepts to discuss how AI can support the future of work in customer-facing environments.
According to a Deloitte survey, 65% of CIOs now report directly to CEOs, a significant increase from 41% a decade ago. This shift indicates a transformation in how technology leadership is perceived within organizations.
CIOs as Strategic Leaders
The research shows that 66% of CIOs who report directly to the CEO believe this positioning enables them to contribute to driving business strategy and results, reflecting their evolving role from technical managers to strategic leaders.
Perception of Tech Departments
The survey reveals a split perception of tech departments, with 52% of respondents viewing them as revenue generators, while 48% see them primarily as service centers. This division highlights the ongoing debate about the role of technology in driving business growth.

2026 will prove whether AI checkout is here to stay
published by COR Concepts
COR Concepts provides Information Governance, Records Management and Enterprise Content Management (ECM) consulting and training services. The company is built on the belief that any Information, Records or Document Management initiative should be designed to extract the maximum business benefit for the organization.
We bring together Compliance, Risk Management and Operational information requirements in a way that delivers benefits to each one of these diverse business units. Our approach is to use an array of industry standards and best practice methodologies to ensure that each implementation will stand the test of time.
We see information governance and records management as an integral part of any Enterprise Content Management implementation and focus on building a solid platform including a records management policy, records management procedures, file plans and a solid change management infrastructure. Building and implementing governance structures is becoming essential for success and we design structures to ensure that all governance aspects are included.