Team Rubicon's tech-infused humanitarianism and the impact of Copilot in Dynamics 365 Customer Insights | Microsoft Customer Stories
It is a struggle to balance resource constraints with growing operational demands as a nonprofit. This case study highlights how Team Rubicon leverages Dynamics 365 and Copilot to optimize operations, improve decision-making, and amplify its mission impact. Read the case study to learn how your nonprofit can benefit from these powerful tools. Contact COR Concepts to explore how Dynamics 365 can transform your operations and help you achieve your goals.
What is Team Rubicon's mission?
Team Rubicon is a veteran-led humanitarian organization focused on assisting communities before, during, and after disasters and crises. Founded in 2010, it mobilizes military veterans to leverage their skills and experiences in disaster response, conducting over 1,100 operations across 30 countries and all 50 states.
How does Copilot enhance Team Rubicon's operations?
Copilot helps Team Rubicon personalize outreach more effectively by providing smart suggestions that enable the organization to reach the right volunteers quickly. This technology facilitates efficient organization and reporting, ultimately leading to a more fulfilling volunteer experience.
What role does technology play in Team Rubicon's fundraising?
Technology, especially AI tools like Copilot, is crucial for Team Rubicon in enhancing donor communication and automating outreach. By analyzing historical donor data, the organization can tailor its fundraising strategies, improve donor journeys, and ultimately increase the likelihood of recurring donations.

Team Rubicon's tech-infused humanitarianism and the impact of Copilot in Dynamics 365 Customer Insights | Microsoft Customer Stories
published by COR Concepts
COR Concepts provides Information Governance, Records Management and Enterprise Content Management (ECM) consulting and training services. The company is built on the belief that any Information, Records or Document Management initiative should be designed to extract the maximum business benefit for the organization.
We bring together Compliance, Risk Management and Operational information requirements in a way that delivers benefits to each one of these diverse business units. Our approach is to use an array of industry standards and best practice methodologies to ensure that each implementation will stand the test of time.
We see information governance and records management as an integral part of any Enterprise Content Management implementation and focus on building a solid platform including a records management policy, records management procedures, file plans and a solid change management infrastructure. Building and implementing governance structures is becoming essential for success and we design structures to ensure that all governance aspects are included.